SEE WHAT OUR PEOPLE ARE SAYING ABOUT DERCO JEWELERS
16:20 28 Jan 20
Amazing service and people here. I’m just recently engaged and had zero experience with fine jewelry, let alone being in a jewelry store! I walked in and the whole team was so friendly, attentive and patient. I was immediately asked what I needed - which was my ring resized (down). My fiancé didn't purchase my engagement ring at Dercos but they took it on, no questions asked! They even cleaned my earrings while I waited and my specialist Toukhig, showed me some wedding bands to see which style I would l like to match my engagement ring. Toukhig was really sweet and helped me look through quite a few bands and even gave her thoughts on some over others, which I appreciated. All said and done, the resizing took only an hour, and I left with my ring perfectly fit, complimentary cleaning solution, clean earrings, and a better idea of my future wedding band. I can't wait to come back with my fiancé to purchase our wedding bands. I had such a great experience. Thanks to Toukhig and the Derco team for making it quick, enjoyable and welcoming!
01:26 31 Dec 19
I have shopped and taken clients to Derco for over 20 years. The quality of their jewelry and their impeccable service are unmatched.
00:16 01 Dec 19
Me and my fiancé went to get our wedding bands on a recommendation from a friend. They were super nice and accommodating. They even gave us a bunch of jewelry cleaner after seeing my fiancé’s engagement ring was a little dirty.
18:05 11 Nov 19
I absolutely love this place. The people are super helpful and nice. Highly recommend.
02:04 01 Oct 19
I bought several pieces from Derco during the last 15 years. Their customer service and quality of items are outstanding. I highly recommend them.
23:27 30 Sep 19
The best shopping fine jewelry experience you can have. Customer service is unbelievable. Diamonds and jewelry are of the highest quality, yet reasonably priced.
Maxwell De Long
15:19 02 Jun 19
What an outstanding experience! After searching online for ages and not finding the perfect piece, a friend recommended Derco and set in motion the experience that would change the fate of my fiancé and I. I was initially greeted by Delin, who was able to suscinctly understand my needs, and was able to walk me through not only the diamond search process, but also provide excellent examples. Trust me, it is so much better to do this in person; online is convenient but things look totally different in real life. I had two estate pieces that had been handed down through my family, and she was able to work with the CAD designer to incorporate the stones from each piece, in addition to a new stone purchased in store, and build the most beautiful engagement ring I could have hoped for. On top of all that, she was able to source perfect diamonds to replace my family pieces, so the new ring will tell the story of both houses of my family coming together, while the old pieces will look as timeless as ever. Overall it was an outstanding experience, with great prices, a great guide in Delin to lead me on the journey, and fantastic service from Derco. I'll be back to make the wedding bands, and for any service that may be needed in the years to come. To Delin and everyone else at Derco, thank you for the great work!
18:59 15 May 19
When shopping for an engagement ring I looked at many, many jewelers in the Bay area and no one impressed me as much as Derco. The customer service was truly unbelievable; from the moment you walk through the door they are going to treat you with the utmost respect and work diligently to make sure you have a great experience. They also have a fantastic selection of loose diamonds to choose from. I was really impressed and will definitely be coming here to purchase our wedding bands.
18:38 14 May 19
Have been doing business with Derco for many years. Using a stat sheet does not make a piece of jewelry as Derco can. They have the expertise to do it right with the right settings and you’ll get a brilliant piece of jewelry. Joanna who services me has the eye and understanding to get the perfect piece for your needs and your live one will appreciate the nice piece of jewelry for a lifetime.
21:01 16 Apr 19
Everything was great! The staff was really helpful in showing the different diamonds and bands. They really want to educate you so you know what you're getting! Thanks! Really appreciate all the help!
21:28 22 Mar 19
We have used Derco for over 25 years for all our jewelry needs and have always found them to be more than gracious, helpful and would not think of going else where.For all your jewelry needs and trustworthy service, I highly recommend using Derco Fine Jewelers. A special shout out to Jack and Greg...
02:51 11 Mar 19
Best jewelers in town! They have a great selection and the staff is friendly. Be upfront about your budget and tell them what you are looking for and they will find something you will love. So happy with my experience at Derco
Allan & Grace
00:23 09 Mar 19
Derco has an amazing customer service the moment you walk in with high quality diamonds. The first time I walked into this store was with my mom when she took me here as a kid to go jewery shopping. The staff were all welcoming and friendly. About 2 decades later my fiance bought the engagement ring that I wanted here at Derco. My fiance and I came back to the store together to look for our wedding bands and the staff were extremely helpful and patient. We also recommended this place to a friend of mine and he too had bought his fiance's engagement ring here, and they loved it! Definitely will continue to recommend this them!
16:38 08 Mar 19
The absolute best customer service! They go above and beyond to help. They did an incredible job replacing some chipped diamonds in my wedding ring, and even shipped it back to me in Orange County! With this kind of excellent customer service, I will only buy diamonds from Derco!
02:31 08 Mar 19
Derco has been our jeweler for 25 years! We have always been more than thrilled with the quality of diamonds and jewelry design from them. Mashid helps us with her excellent knowledge of diamonds and design, as well as making the experience more than enjoyable! We wouldn’t think of going to anyone else! She, and Derco have proven to be a trustworthy company of integrity and extraordinary customer service. Every. Single. Time.
18:30 02 Mar 19
Great service and amazing selection. Had exactly what I wanted! And most importantly my fiancé loves the ring and she said yes!
04:47 01 Mar 19
High quality products and excellent service. Mashid was the one who helped me choose my rings and diamond. She was patient and very educational. I had no idea what to look for when I first stepped into the store, but she guided me through the process without being pushy. I arrived too early to pickup my rings and they even let me inside even though they weren’t open yet. Definitely the place to go if you want beautiful jewelry and exceptional service. 10/10 would buy from again.
01:17 22 Feb 19
AMAZING CUSTOMER SERVICE! My fiancé and I came here last weekend to browse for wedding band but because of the customer service provided, we ended up buying our bands here. My engagement ring was also purchased here so the band was a great match to my ring. I really loved the fact that the one of workers asked to clean my engagement ring without charge, but ALSO offered to clean my earrings and necklace! I was worried I’d have to pay but the guy was super nice! I wish I got his name to have him recognized for his customer service. He even went above and beyond by offering me “better” backing on my earrings with no charge. I didn’t even know that the ones I had weren’t good. I will definitely come back to this place! Love that they cleaned my other jewelry without me asking or any hesitation even though the jewelry wasn’t purchased from here. Thank you again!
Arshak Ben Kerelian
00:02 03 Feb 19
Jack provided exceptional service.
01:37 11 Dec 18
Service attitude is very good and very kind！
06:47 30 Nov 18
Fabulous service and beautiful jewelry. Mashid and Jack were wonderful to me and my friends. Can't wait to go back and get spoiled again. Brenda and friends.
21:32 21 Jun 18
Awesome customer service! Katherine & Jack are thorough, honest, and foster an environment that is simply "no pressure". Your visit will yield unique eye-catching diamond and precious metal gifts. Every Holiday, and sometimes to surprise my wife with a little "Just Because" Gift, I always seek Katherine and Jack for a truly unique present. They offer a large selection of Hers/His wedding sets, solitaires, etc., but also offer custom design and fabrication which is reasonable and easy (highly recommend this option). Hand pick your diamond shape and then Katherine will help you design that one-in-a-million piece that WILL really take her breath away. They will also clean and polish your own jewelry onsite during your visit. Unlike other vendors, Derco can be trusted for this quick polishing process. They return your pieces looking brilliant and clean in a matter of minutes. We only trust Derco Fine Jewelers for our diamond purchases and maintenance purposes--you will NOT be disappointed.
23:23 17 Mar 18
Wonderful service and amazing diamonds. They have also been awesome about resizing rings and cleaning jewelry.
23:52 02 Mar 18
I cannot speak highly enough of the staff that works at Derco.John is the diamond guru and will work with you to find the perfect ring/necklace/stone that will make every moment extra special. The service is on point and you can even call ahead to let them know you're coming in for some needed attention. No question or need is too much for this team. trust me, they've heard it all.
18:41 03 Dec 17
Best service I have ever had. The place was packed, but Greg helped me pick the most gorgeous ring and made my time here beyond pleasant. I can't wait to come back for my future purchases.
07:50 22 Nov 16
Amazing service - they are interested in creating lifelong customers.